Products
Service Assurance
Our service commitment is not a slogan but a firm action. To this end, we have established enormous, systematic, and standardized service assurance system to ensure timely and proper handling of each service item.1500+ Service Persons Waiting for You
800+ engineers
According to SBM's business coverage, we have established strong installation engineer teams and divided them into several parts according to the businesses, including building aggregate team, ore processing team and industrial milling team. Each team consists of young, middle-aged, and old engineers, fully satisfying business requirement and fulfilling talent cultivation objective.
500+ salespersons
At SBM, we adhere to the principle of providing each customer customized design solution. Relying on our sales managers' professional knowledge and our services throughout the life cycle of products, we help our customers get over their difficulties in equipment procurement, operation cost accounting, operation management, and after-sales service obtainment, thus improving their profit-making capability and realizing sustainable development of business.
100+ After Sales Visit Team
Integrating R&D, production, distribution and service, SBM attaches great importance to communication with customers. We have established an after-sales visit team consisting of more than 100 persons. On the one hand, they timely solve the problems that our customers encounter; on the other hand, they collect feedback and improvement recommendations from our customers, to correctly orient our development and research.
100+ Online Service Team
Wherever you are, domestically or abroad, you can contact us at any time because SBM has established an online consultation service team consisting of more than 100 persons who provide 365 days×24 hours services for customers.
50+ Lecturer Team
We provide comprehensive trainings for the technicians of each project. We can also continue to provide support for the technicians during latter project operation. Tracking utilization results of equipment is also the responsibility of the training lecturers to ensure smooth operation of projects. The trainings include: